Standard delivery takes 2–5 working days depending on location.
Delivery & Return – SEZORA
Fast & Reliable Delivery Across Bangladesh
SEZORA offers nationwide delivery across Bangladesh. We focus on safe packaging, fast processing, and reliable courier partners to ensure your products reach you securely and on time.
Delivery Options Overview
We provide flexible delivery options based on your location and product type. Delivery time may vary depending on stock availability and courier coverage area.
1. Place Your Order
Select your product and complete checkout.
2. Order Confirmation
You will receive confirmation via SMS / Email.
3. Process & Dispatch
Your order will be packed and handed over to our delivery partner.
4. Receive Your Order
Doorstep delivery anywhere in Bangladesh.
Product Delivery Charge
|
Standard delivery Get it in 2-3 working days |
|
|---|---|
|
Inside Dhaka |
৳ 70 |
|
Outside Dhaka |
৳ 120 |
|
Orders above ৳3,000 |
FREE |
|
Heavier electronics or bulk items Get it in 2-4 day |
|
|---|---|
|
Inside Dhaka |
৳ 120 |
|
Outside Dhaka |
৳ 200 |
Cash on Delivery (COD)
We offer Cash on Delivery service in most areas of Bangladesh.
Delivery Notes
Delivery times may be slightly delayed during public holidays or peak seasons.
Customers must check the product condition in front of the delivery agent.
Any visible damage must be reported immediately.
Exchange or Return of Goods
At SEZORA, customer satisfaction is important to us.
You may request a return or exchange if:
The product is damaged during delivery
You received the wrong product
The item has a manufacturing defect
Return Conditions
Return request must be made within 48 hours of delivery
Product must be unused and in original packaging
All accessories and documents must be included
Invoice or order confirmation is required
Non-Returnable Cases
Change of mind after delivery
Used or physically damaged items (by customer)
Missing accessories or packaging
Refund Process
Approved refunds will be processed within 5–7 business days
Refund will be issued via original payment method
For Cash on Delivery orders, refund will be sent via Mobile Banking (bKash/Nagad/Bank Transfer)
FAQs
How long does delivery take?
Can I open the package before payment?
You may check the external condition before payment. Full unboxing policy depends on courier rules.
How do I request a return?
Contact us with your Order ID and product issue at support@sezora.shop within 48 hours.
Smart Tech. Better Prices. Trusted Service.
At SEZORA, we combine innovation, affordability, and reliability to bring you the latest gadgets and electronics. From audio devices to smart accessories, we deliver quality you can trust — anywhere in Bangladesh.
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